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Hidden assets? Measuring the performance of non-governmental organisations
The study report notes a variety of pathways and procedures for evaluation and monitoring. Many donor agencies commission evaluations of development projects they fund NGOs to implement. Some larger NGOs themselves carry out internal project evaluations, or undertake impact assessments of their own or others' activities. The range of criteria NGOs employ when monitoring impact is continually on the increase and now broadly resembles the wide array of criteria applied by consultants and others in the course of donor-commissioned evaluations. For instance, much faith is placed in relevance to local needs or circumstances, achievement of objectives, efficiency, effectiveness and sustainability. Comparing NGO-run and donor-commissioned cases, the researchers found donor-commissioned studies tended to lack poverty analysis and cost-effectiveness analysis, whereas NGO-run evaluations tended to be more outspoken and critical in pinpointing weaknesses than donor-commissioned studies. As to what evaluations of NGOs revealed in terms of strengths and weaknesses, it was apparent that NGOs were more successful when implementing social projects and delivering services but considerably less so when moving into the economic sphere. More general lessons were the importance of building capacity for self-assessment among NGOs and taking astute account of external factors such the wider social and economic context, as potentially distorting influences. Some NGOs voiced reservations over evaluations that focus exclusively on impact. If donors began to fund NGOs solely on the basis of impact criteria, the latter's ability to reach the poor could be impaired. Innovative and experimental work might be stillborn and attributes like originality and willingness to take risks that differentiated NGOs from other development players, might be eroded. The Finnish study concludes that knowledge of the nature of development 'impact' needs a boost. Another priority need is improved methods of evaluation, with a sharper focus on appraisal, planning, establishing baselines and monitoring outcomes. Both needs are pressing, according to the OECD report, because impact data obtained by prevailing means can be misapplied in ways that highlight NGO weaknesses and play down NGO strengths. The report also calls for:
Contributor(s): R. Riddell et al Source(s): Funded by: Ministry of Foreign Affairs, Finland Date: 98 December 17
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