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How can communities manage conflict? Urban violence and post-war reconciliation

How can communities solve problems of urban violent crime and regain equilibrium after the trauma of war? Research in urban Port Moresby and low-income neighbourhoods in post-war Bougainville, Papua New Guinea (PNG), shows that community-managed conflict mediation, if well supported, can help build trust, confidence and stability.

What might an 'enabling framework' for community mediation consist of? The Peace Foundation, an NGO in Papua New Guinea has been training and guiding community residents, police and prison service in mediation and conflict management for ten years.

Community-based mediation and training proved effective in solving problems related to crime and violence. Crucially, positive impacts arose in part from high quality, appropriate training, or 'facilitated learning' guided by the Peace Foundation in the:

  • principles underlying mediation and conflict management
  • skills developed and used during and after training
  • values and attitudes anchored through and beyond training.

The processes of training and mediation helped local people and others to analyse and understand the following issues:

  • causes and consequences of crime and violence
  • issues that maintain or reduce cycles of violence
  • people’s needs and values in situations where customs and culture has been eroded
  • relationships between developing skills and knowledge (human capital) and building trust, relationships and networks within and among communities and others (social capital)
  • how to build ways to identify and act on sustainable development goals
  • ways of linking conflict management training and community mediation with the many issues that people face in a changing world
  • how to generate bottom-up links with government, business, NGOs and donors.

Dialogue among relevant stakeholders and communities is critical to finding workable ways forward. Relevant lessons for policy include providing support for those elements of the 'enabling environment' that can achieve community-based conflict reduction such as:

  • High quality training (better termed 'facilitated learning') for different groups
  • Relevant education for professionals and community people
  • supportive development projects that run in parallel with or shortly after conflict management training (rather than before)
  • providing legitimacy (acceptance) for community-managed mediation within, among and outside communities
  • providing appropriate incentives for community mediation efforts (recognition, encouragement, training, cash support and so on)
  • relevant government, donor and NGO policies, integrated in a broad, locally relevant development context
  • links with business and religious leaders
  • reconciliation among legal, customary and other approaches to conflict management

Source(s):
'Reflections on Violence in Melanesia' The Federation Press and Asia Pacific Press, edited by S. Dinnen and A. Ley 1999
'Participatory urban appraisal and its application for research on violence' Environment and Urbanization, Volume 11/2 by C. Moser, and C. McIlwaine 1999; 'Coping with Conflict' in 'Footsteps' Tear Fund Special Edition #36, by P. S. Jones
'The tree with healing properties' and 'Conflicts about natural resources' and edited contributions by I. Wallace in 'Post-conflict reconstruction: experiences in Rwanda' edited contributions by CIDT, University of Wolverhampton

Funded by: DFID (Escor) 1999-2000

id21 Research Highlight: 9 March 2001

Further Information:
Philip Scott Jones
Centre for International Development and Training
University of Wolverhampton
Gorway Road
Walsall WS1 3BD
UK

Tel: +44 (0)1902 23219
Fax: +44 (0)1902 323212
Contact the contributor: p.s.jones@wlv.ac.uk

Centre for International Development and Training, University of Wolverhampton, UK

Other related links:
Refer to Bradford's Centre for Conflict Resolution for more research

The Department of Peace Studies has further information

The Post-Conflict Reconstruction Unit aids development in conflict-affected countries

The Centre of Excellence in Disaster Management and Humanitarian Assistance reports further

The Disaster Research Centre has some reseach on civil disturbances

Views expressed on these pages are not necessarily those of DFID, IDS, id21 or other contributing institutions. Unless stated otherwise articles may be copied or quoted without restriction, provided id21 and originating author(s) and institution(s) are acknowledged.

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