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QIT Madagascar Mining S.A. (QMM) is part of the Rio Tinto mining company. In 2005, QMM received approval to open an ilmenite mine in Fort Dauphin, southern Madagascar. This project, the largest foreign investment in Madagascar’s history, brings many development opportunities to the country. However, poor communications between the company and the local community have ruined the project. The Fort Dauphin mine is the first of several mining projects planned for Madagascar with World Bank support. The amount of ilmenite (titanium dioxide ore) will sustain mining operations for at least 40 years. The project also provides an opportunity for Rio Tinto to practice its corporate social responsibility commitments. However, a report from Panos London, in the UK, shows that the mine has displaced local people from their land, affecting more than 1,000 people. It will also destroy rare pieces of coastal forest and heathland unique to Madagascar. The researcher interviewed 123 people involved in, or affected by, the project. These included landless poor people, local villagers, foreign construction workers, academic experts, non-governmental and government experts, and local business people. At the start of the project, QMM introduced some initiatives to communicate with local people and resolve their grievances. However, many local people interviewed said that communication about the project was poor from the beginning. Many had little or no knowledge of the changes taking place or the reasons for them. Differences in understanding about the project have caused conflict and mistrust. The research shows:
Rio Tinto officials need to listen to, and learn from, others in the development community. Communications with local people must be two-way, involving everyone affected by the project in decisions, rather than just telling people what will happen. The main challenges will be to gain the trust and support of local people, and to balance competing interests. To improve communications, the researcher recommends that these stakeholders:
Source(s): id21 Research Highlight: 25 March 2008
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